Tag: ai adoption

GenAI in Professional Settings: Adoption Trends and Use Cases

GenAI in Professional Settings: Adoption Trends and Use Cases

Debra W Kahn (@debrawk.bsky.social)

Some content and project professionals are making their GenAI wishes come true, some are still contemplating their first wish, and some feel trapped in the genie’s bottle. Such is the current state of GenAI use within organizational boundaries.

In the past few weeks, I have been engaging with practitioners through events and private discussions on the application of GenAI to everyday work. Most notably, I recently delivered a recorded presentation on Human-in-the-Loop for IPM Day 2025, set for release on November 6; led a virtual session for the PMI Chapter of Baton Rouge on September 17, 2025, titled “GenAI: The Attractive Nuisance in Your Project”; and participated in an October 2 webcast, “An Imperfect Dance: Responsible GenAI Use.”

What folks told me didn’t always surprise me.

What they told me matched, for the most part, some of the GenAI adoption patterns I’ve been researching. I’ll share those trends, as well as common and emerging use cases and persistent drawbacks, in this month’s blog post.

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Agent vs Agency in GenAI Adoption: Framing Ethical Governance

Agent vs Agency in GenAI Adoption: Framing Ethical Governance

Debra W Kahn (@debrawk.bsky.social)

Everywhere I look these days, I uncover new terms related to Generative AI (GenAI), some of which have competing definitions. I get lost in the details. My confusion is partly my fault for trying to knit together meaning from too many sources, but it is also due to the evolving nature of GenAI and its application to real-world work environments.

Ay, there’s the rub, as Hamlet would say—GenAI’s nature versus the real world.

Odd isn’t it? To think of GenAI having a “nature” since it is a thing that has been nurtured. Equally perplexing is thinking of the usually ordered world of human work flailing in the face of a single new technology. But that is where we find ourselves these days.

Hamlet’s famous “to be” speech finds him in a moral dilemma, caught between acting—or not—to avenge his father’s death. He contemplates existence versus non-existence and the known world versus the unknown world beyond death, an experience he labels “the undiscovered country.” (Star Trek fans, anyone?) The speech offers a foreshadowing of what is to come in the play.

While not all of us are paralyzed by fear of the unknown, as Hamlet is, many of us struggle with the tensions inherent in the adoption of GenAI by our organizations and content teams. In this blog post, I examine these tensions, share some definitions, and offer suggestions for the ethical governance of GenAI in the content workplace.

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