Tag: user research

Sprint but Iterate: How Product Content Pros Can Adopt/Adapt Agility (Part 1)

Sprint but Iterate: How Product Content Pros Can Adopt/Adapt Agility (Part 1)

Debra Kahn (@dkconsultco)

As product teams have adopted Agile development methodologies, product content professionals often find themselves stuck between agility and review cycles.

How can quality product content be developed in two-week sprints? Where do content strategy, content operations, and content standards fit into the constant evolution of software products? Where do the various disciplines within the content continuum fit in? (For example, UI, Help, API, and Services content?)  How can everyone work together to deliver product content that is consistent, useful, accessible – and agile?

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How to Develop a Combined Content Audit and Plan

How to Develop a Combined Content Audit and Plan

Debra Kahn (@dkconsultco)

Conducting a comprehensive content audit, also known as an information survey, can be a daunting task, especially if your organization has a large inventory of content. But is an in-depth audit really needed for every situation?

You would conduct a full content audit if your organization was undergoing a significant transformation, such as a digital transformation, or as part of a continuous improvement effort. But sometimes the moment calls for something more targeted, less exhaustive–something that enables you to quickly develop a plan of action.

I refer to this kind of content audit as a project-based content audit or a combined content audit and plan.

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