How to Develop a Combined Content Audit and Plan

Conducting a comprehensive content audit, also known as an information survey, can be daunting, especially if your organization has a large inventory of content. But is an in-depth audit really needed for every situation?

You would conduct a full content audit if your organization was undergoing a significant transformation, such as a digital transformation, or as part of a continuous improvement effort. But sometimes the moment calls for something more targeted, less exhaustive–something that enables you to quickly develop a plan of action.

I refer to this kind of content audit as a project-based content audit or a combined content audit and plan.

Read more

A Content Intervention Checklist

With all of the shifts in customer expectations that have arisen from recent events, you’ve probably felt the need to reevaluate your current content offerings. But where to start?

I’ve gathered my recommendations in a straightforward checklist that you can download for free.

Read more